Case Studies

TRAINING


Credit Analysis

Clients: Numerous clients including industry’s top three financial institutions

Definition of Problem: Clients needed to improve their staff credit analysis and loan structuring skills.

Result: Having handled their Credit Analysis training for years, we have build strong credit teams for these clients having sharpened the credit analysis skills of their staff.

Retail Banking

Clients: Four leading Universal banking institutions

Definition of Problem: With a new strategic focus on Retail Banking, clients decided to significantly improve their retail banking operations.

Result: Projects were successfully implemented.  Clients are now synonymous with excellence in retail banking.

Banking Operations

Clients: Numerous clients

Definition of Problem: Clients needed to improve their staff’s skills in Operations especially in International Trade Operations

Result: Using our unique experience-based methodologies where participants are taken through real-life case studies and simulations we have consistently worked with these clients in sharpening the skills of thier staff in this area.

Customer Service

Clients: Several key Retail Banking clients

Definition of Problem: To fundamentally improve client’s customer satisfaction levels.

Result: Customer service frameworks of these institutions have  been restructured and service quality has remarkably improved.

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RISK MANAGEMENT

Risk-Based Supervision

Clients: Leading financial sector regulator

Definition of Problem: The regulator needed a firm to work with on synthesizing and implementing a major advocacy programme on the regulator’s new risk-based supervision methodology towards ensuring maximum understanding, buy-in and compliance by operators.

Result: We successfully developed and rolled out the programme over a one-year period.

Risk Software Sale & Deployment

Clients: Major financial service institutions

Definition of Problem: Clients needed to deploy state-of-the-art credit, market and operational risk software with capacity for risk identification and measurement, and risk capital analysis and reporting.

Result: Software deployment is currently in various stages of implementation.

Enterprise-wide Risk Management

Clients: Six of the industry’s top-ten banks

Definition of Problem: Clients needed to put in place Enterprise-wide Risk Management (ERM) frameworks.

Result: We successfully developed enduring ERM frameworks including policies, processes and software advisory in several cases. In some cases, we monitored implementation.

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HUMAN RESOURCES MANAGEMENT

Executive Recruitment

Clients:  Numerous clients such as a major national electricity regulator, telecom operator, International manufacturing company, etc.

Scope: Clients needed to recruit outstanding candidates to drive the achievement of their corporate objectives.

Result: We successfully carried out clients’ mandates

STAFF & SKILLS AUDIT

CLIENTS: National insurance regulator and four major financial services firms.

Scope: Clients needed to fundamentally enhance their level and quality of human capital.

Result: We conducted extensive firm-wide staff audits across all levels and provided appropriate staff analysis, categorization and placement recommendations. These resulted in significant streamlining of these organizations thereby achieving greater organizational performance and output.

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BUSINESS & FINANCIAL ADVISORY


Merger Integration

Client: Culture and Operational integration of three merging institutions

Scope: Client wanted to achieve a streamlining and harmonization of the operations and culture of the three merging institutions

Result: With extensive commitment over several months, the project was successfully completed.

Country Strategy

Client: Sovereign client through one of its key financial sector regulators.

Scope: The country needed to define a financial sector strategy.

Result: Over an extensive period of time and working with close support of global multilateral agencies, we successfully participated by leading one of the sector teams in crafting a financial sector strategy for the client.

Sector Analysis

Client: Major International Multinational Agency

Scope: To facilitate their operations, project included a ten-year historical and projected evaluation of the financial services industry.

Result: This included extensive macroeconomic analysis, literature reviews and research.  Report was concluded and submitted.

State Medium-Term Sector Strategy (MTSS)

Clients: Leading State Government

Scope: The state government needed to develop a detailed 4-year strategy.

Result: This very extensive project involves developing Strategic intents and detailed 4-year Action Plan for each of the state’s 55 ministries, departments and agencies, as well as quarterly monitoring and reporting on the implementation of these action plans


Other numerous projects have been and continue to be successfully executed for our various clients through our almost TWO DECADES of operations.

To download a full list of our cases studies, contact us.